Is the Consumer really the King in India?

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144 comments Page 7 of 15.

Kashish Gupta said:   5 years ago
Yes, customer is the king not only in India but across the whole world. A customer is the one who hold the hand of a businessman towards the sky limit without a customer niether company can survive nor the economy. But there are also other facts that my fellow members also discussed about the different products that are being produced by the company not only on the basis of Customer but also on the basis of other factors like in an oil and natural gas companies they not only focus on the customer but also on the factors of environment.
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Niladri sarkar said:   1 decade ago
Customer is the king, without this we have no existence. Every company design their product solely depend on customer choice, to fulfill customers expectations. Always company gives training their staffs to develop customer friendly attitude. Customer has a wide variety of choices he/she can switch to other product. Company invest in R&D for developing new products. It means always you have to show extra careness to your customer though you really not. So customer is king in any field, in any place.
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Prerna Jain said:   9 years ago
Hi friends, my opinion is also the same consumer is the king in India as in today times. Products are prepared according to the needs of the consumer's products are prepared only after surveys so changes can be made in products and services after conducting surveys form by consumers. The consumer is the king of the market. Gone are the days when the product is created with the aim of profit maximization only. Now the main aim of marketing is customer satisfaction. So, Consumer is really the king in the Indian market.
(12)

Sivaprasad said:   1 decade ago
In my point of view consumer is not at all king in the market, he only driven by the retailer, because retailer attract the consumer in attractive way by fake advertisements, ads on news papers etc. These are not 100% true. They create their products as brads, then consumer is forced&attracted to by it.

For example a brand like Jockey, Levis etc even it is too costly than also people showing more interest to buy it because it is a brand in a market. If the same product available in the market with low cost with out any brand than also people are not interested in by those products. There fore in my point of view consumer is not at all king.
(11)

Sahibheera said:   10 years ago
Hi,

My name is Sahib. In my opinion consumer is the king based on his tastes only the companies will get an idea of how to manufacture the products. Based on the nature of buying only the brands which are good can be known to other people. We can take network providers like Airtel, Vodafone, reliance their extent or quality of service can be determined by the people who are their customers.

Not only in this case to do a good business in any field like cars (Maruti, Hyundai) etc, electronics, clothing etc. In any of these products consumers are necessary in order to know how to develop their business based on consumers thoughts and tastes only it is possible.

Therefore consumer is the king. And also it is the consumer who immediately buys a product after seeing the ads given by the companies.
(11)

Jayashree said:   9 years ago
Consumers are really the king in India. Every product and service are innovated for consumers only. If consumers are not satisfied then that product or service will be out from the market. So marketing research, advertisements, promotional events and other activities should be done to know the need of consumers. Consumers can make any product popular or unpopular.
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Aliya said:   9 years ago
Hi everyone.

Consumer is not viewed as king because they would not verify product quality and cheats the customer by attracting them by ads.
(11)

Vishal said:   8 years ago
My view is the consumer is not king it depend on the producer because if producer not produce the product than consumer is not buy the product and consumer is not buy the product than consumer not run our livelihood.
(11)

Bakul said:   1 decade ago
Hello friends,

We are living in fools' paradise by saying customer is king. Cheating other person in business is to be considered as smart move. Income tax raid and declaring black money is a status symbol in our society. Grocery shop owner is giving us inferior products, outdated products, charging more than maximum retail price as normal /routine business transactions. He does not have fear of law enforcing agencies or even god.

Dear customer, you have to be very careful while buying any product and do not expect services as promised. The days are yet to come.
(10)

Ankush said:   1 decade ago
Hi all,

According to my opinion yes customer is the real "KING" of the market. Nowadays most of the companies have there R&D dept. To design there product as per customer requirements but if companies doesn't does so companies will have to bear loss in there business.

Like, Nokia: If you see last 10 years history of the company one of the highest mobile seller company in India but just because the didn't consider customer requirements. Now these company is take over by MS as well as we have another example of "MOTOROLA".

Before 7-8 years ago Motorola was the best brand in the market but again they didn't do R&D on there product and that's why now days very less people knows this brand in the market.

So yes that's right that customer is the "KING".
(10)


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