Is the Consumer really the King in India?

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144 comments Page 3 of 15.

Rajat said:   7 years ago
I think it depends on the type of market or product(asset), like in case of market-related to technical things like mobiles, electronic gadgets, vehicles ..consumer could be the Kings cause there are many options in the same range of price with different specifications or needs. Contrast to this in case of the market like food industry the company or shops can easily fool the customers with the help of many adulteration options or using different chemicals to fulfill the needs. Of course, the consumer can demand the taste but if it is not sure the product is good for health or not, then how could we say the consumer is the king here.
Also, I completely agree the fact that the Consumer is the central point or is at the highest priority but companies can play themselves to plan/ correlate with each other to get profit for both of them y keeping the customer at equal priority.
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Kunjal Seth said:   9 years ago
Yes, I agree with the statement that consumers are the Real king. They are the rulers on the market, the producers and manufacturers produce according to consumers needs. The demand of customers depends on the production.

For example, the E-commerce sites are very popular nowadays because it has made the purchase very easy, time-saving and cheap, this is the reason due to which the sales of traditional marketing is diminishing day by day. So, the consumer has the power to increase the demand and decrease it also, That is why market works according to the consumer's preferences.
(28)

Mukukl das said:   9 years ago
I would definitely agree that consumer is the king in India and not only in India this is applicable to the entire world because whatever product you manufacture, whatever may be the promotion strategy for it and whatever price you fix it, at the end of the day it is the consumer who is going to buy your goods or services, he is the one who is going to make money for you. And we all the know the pros and cons of the product can only determine by the consumer satisfaction.
(27)

Harsh Mishra said:   8 years ago
A king knows when to buy and what to buy, but the consumer doesn't. In case of a sale, the consumer tends to buy even those items which he actually doesn't need. Also in the case of an online sale, the companies even after giving a discount on special occasions, remain in profit. Why? Because they formulate a way to achieve their ultimate benefits. While the consumers, on the other hand, thinks that he has saved a great deal.

Besides market is not regulated by the likes of a product. It is regulated on the quality, price and service of the product.

For example - Yonex (badminton gears) is the most demanded and trusted brand and people demand, regardless of the fact it is being advertised or not. The same goes for the brands like UCB, US Polo etc.

So considering these a consumer can be thought of anything but not a king.

Thanks.
(27)

Anu Brahma said:   1 decade ago
Gone are the days when we use to say Customer is the King. As the competition is increasing and its a dynamic world, its high time we need to think logically and intelligently.

Now the new concept has arrived, employee first then comes the customer. Because if the employees are given the first priority and their needs and wants are satisfied well by the organization, then the happy employees will in return serve the customers well, which will make the customers happy by their service and in return this happy customers will bring more customers to the company.

In short customers will come and go, but employees are the permanent and important asset to the organization and we need to take care of them, in return they will take care of the customers.

For example, south west airline is one of the most successful and profit making organization as they follow the same concept of employee first then comes customer.
(26)

Shahana said:   8 years ago
If the King should be brilliant, then, of course, Consumer is not a King. It's all about how the Market and Producer who decides the consumer's requirement and necessity. Consumers are just pulling by them and got stucked with their net. Markets giving indirect pressure to the customers by providing attractive offers when they actually don't need it but making their mind to adopt with the products they tend to produce. We all know the packed items like Maggie, Horlicks, cerelacks, biscuits are actually not good for health but its again convincing part is cleverly made by the Market which is making their business success. Now, who is the King? preferring the products which cause the effects and spending money for that? Not Obviously.
(25)

Swati mishra said:   8 years ago
Many of my friends think that consumer is not a real king in India. I want to say that though the consumer is not a real king but market completely depends on the consumer. Just think for a mint. Is market possible without consumer? I think not at all a billionaire businessmen also begins his business on behalf of consumer demand. What do they want? what do they need? what do they like? What will happen to any company or business? If there is no any consumer to purchase its product businessman faces completely loss. And we all know how much competition is in the market. If any consumer gets any info from anywhere that the thing he wants can get from another in less prize so obviously they go there. In competition shopkeepers and businessmen cut their market price to attract consumer towards them. And in all these consumers get profit completely. So how can we say that consumer is not the king. The consumer is real king in India.
(25)

Kamal kishor said:   4 years ago
No, the customer is not the king of the market because they are trapped by market tactics to purchase the items. We can take the example of the movie Rocket Singh, that a computer total manufacture cost is Rs. 22000, But they sell to RS 40000.

So they loot the only customer. By showing ads that we give 50%discount on that product is just their market tactics to trap customers. The big company makes huge profit by market tactics and fool the customer.
(23)

VISHAL said:   9 years ago
Hi, everyone.

According to me, a producer is one who can make us a king or fool.

For example when FREEDOM-251 was launched or advertised everyone has booked that phone but later what happen it was a scam to attract more consumers and make payments. Overall it all depends upon producer to make us kings or fools.

Thank you.
(22)

Brinda said:   8 years ago
I feel that consumer is the king in India. Because whatever is produced, it's for the customers'. And customer satisfaction factor is the top goal of any production, manufacturing or servicing units. We can take the example of e-commerce sites, which uses an exclusive part for customer feedback.
(22)


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