Is the Consumer really the King in India?

It is true that the customer is really the king in India.

We can take the example of Maggi.

Now the people have stopped consuming it due to the high quantity of msg and lead in it. And we can see that within few weeks only their sale as well as the share price has gone down drastically therefore this is all because of customers only.

Thanks.

Hello friends,

Looking the present scenario in the market the same product is made by many different company and if the customer is not satisfying the product from one company the customer is easily choose to the product of another company and this make the customer to be a king.

Lets take a example, SBI, ICICI and HDFC banks are in competition to provide more facility to customer they continuing launches new apps that makes banking more easy and not to visit to branches of the bank.

The same competition in the automobile industries like Tata, Honda Mercedes BMW these company always try to provide more and more feature in there vehicle. So the customer is free to choose according to their choice and this makes customer to be a king.

I think customer may be king or may not be. If customer is really a king than why all the banks and financial institution are closed on second and fourth Saturday in a month.

Yes I agree that customer is the king in the market nowadays. Now globalization has made the world to a very small place. Many companies were there who are competing among themselves to make there stand.

In this situation I think the thinking and liking of the customer plays a vital role in survival of any company in the market from statistic also we can say that new and more authentic products are replacing various old product like for example the previously used shampoos like clinic plus is now replaced by many new products like Tresemme, L'Oreal etc which customer find more satisfying than clinic plus.

So I agree with the point that customers are the king who decides the future of any product in the market.

Yes. Customer is the king to business point of you but create like this business ethics there are create desire to customer.

Consumers are not viewed as kings because the producers are the one which determine the price. Some firms stand as oligopoly and they avoid competition among themselves by stating the same price on the goods they produce.

Hi,

My name is Sahib. In my opinion consumer is the king based on his tastes only the companies will get an idea of how to manufacture the products. Based on the nature of buying only the brands which are good can be known to other people. We can take network providers like Airtel, Vodafone, reliance their extent or quality of service can be determined by the people who are their customers.

Not only in this case to do a good business in any field like cars (Maruti, Hyundai) etc, electronics, clothing etc. In any of these products consumers are necessary in order to know how to develop their business based on consumers thoughts and tastes only it is possible.

Therefore consumer is the king. And also it is the consumer who immediately buys a product after seeing the ads given by the companies.

Yes it is a true consumer is a really consumer is a god of our India. Because India is depend upon consumer. In India government also depend upon consumer. Consumer gave the taxes of India government as well as state government.

Hello everyone.

I think the all companies have made customers king because we find many competitors in market and the competition has made them king of the market. The numbers of products are available in market and they have a choice and this is the main point that made customer king.

Hello all,

I am Yash. India, country having world's second largest population. Hence it is very logical to say that targeted market my companies will also be large. And we also know that there are many companies in a same genre to cater to such a huge population. With many companies to choose from market becomes the decision maker in terms of price. Hence we all can agree to a point that consumer has a significant role in deciding price levels.

I would like to state a recent example of Nestle Maggi, the total business of Nestle India was struck with the event of higher levels of MSG found in Maggi. Share prices dropped by nearly 20%, the stock from retail stores were called back. This have been possible because of the consumer support. The regulators in India are were strong because of democratic Indian consumers.

Consider an incident where a consumer is cheated by company. Let us see the situation from a consumer perspective, he can definitely go to consumer forum and lodge a complaint against retailer. He can use different social sites like Facebook, Twitter and show people the fraud made by retailer/company. With the advent of Right To Information and similar act consumer now has more power than before.

We all have heard the saying, "Boond Boond se ghada bharta hain", makes consumer the King in India.