How can a Business get rid of the Bad Name that it has earned?

A bad reputation to the business is one of the major reasons that would reduce the turnover as a whole. Doing a business on loss is of no use. First, I will make a study on the causes and see how it can be rectified. To make people/clients/customers or whomsoever to gain their confidence back on my business deals with them. Change the name, like the axis bank did. Make people believe that its an entire different company. Implement new marketing and advertising strategies to attract more people. Lastly, that should be a lesson. I will never ever let it happen again.

First of all I would like to say thanks to all my friends who are involved in discussion. It is good to appreciate the topic which we get as a discussion. As we all know about the topic ie. How can a business get rid of the bad name that it has earned. As per my opinion we should design a chart i.e. 5W AND 1H. It describe WHO, WHEN, WHAT, WHY, WHERE AND HOW. Once we made a chart then go for solving the things so that next time will not be happen.

This task should do by top management without blaming to employee and customer. They should make a company policy in such a way that no one can do again such type of mistake again. The employee should work with dedication and made 100% effort to rid of the bad names. The customer should be giving time to overcome from bad names. It is very difficult task so every top management have to be patience, positive approach, persistence attitude.

Hello everyone,

When business face such situation then the only possible thing would switch your current strategy and focus on the new strategy according to the situation and try to adapt the same, initially examine the problem about why the company faced such situation and try to take corrective actions!

A business organization can easily get rid of the Bad name it had earned is just by satisfying the customer needs in all aspects. Be it the quality or price. The product the company launch must be reliable in such a way that even a layman can use it. In spite of having to satisfy the customer needs, the organization must also work towards the welfare of the people, especially during Havoc periods. Last, but not the least the business organization has to pay the Government Bills properly and above all the employees must be given incentives and awards to enhance their working skills, hence they will be loyal towards the Organisation.

The most important things which a business earns are trust and good will. When a business has a bad name it looses both of the above mentioned. In this case it is very very difficult to get those back. No matter how hard the people associated to that business try to clean the name, its quite a possibility that they'll face failure numerous times. Also, strong competitors will raise the point again and again about the bad business, thus pulling it back. This is a very problematic situation. This has to be dealt with great patience, cleverly and with positive approach. But not everyone has the required potential to do so.

First of all, the corporate should make the public know that they too are disappointed to let down their customers and the public. They should assure them about everything falling into place after wards and should try to win back their trust by going that extra mile and evaluating the root of the problem. The next step is to set arrange for a particular set of guidelines and regulations that can keep a check on some miscreants at the company to help keep the problem at bay. And also taking suggestions and feedbacks from consumers will let the latter lot know that the companies value their opinion and are trying their level best to gain their confidence and eradicate their problems.

A company gets a bad name due to the strategies it implements in view of meeting the market demands. If a customer is no served well with what he wants (goods industry) and how he wants (service industry) , he is surely going to spread a negative word of mouth about the company. In order to prevent such a thing from happening, firms should continuously strive to provide what the customer wants and concentrate on the future demands incorporating change through innovation.

In my opinion first of all the company should apologise to its customer. Try to freely change the product if possible. And should study what was the reason which led to failure of the product and take some strict action against it so that in future things don't happen again.

And again make a come back by selling product at a cheaper rate as in India max people first priority is the cost of the product.

First of all, the company needs to be changing its standards that have caused for a bad reputation. It should remove the persons causing for it. To regain the lost fame, it should attract the customers by the method of DIRECT TO HOME. The executives should go the people, meet them personally and ask for their ideas and try to implement them.

A team of people should complete the task. It will create a good and positive response among the people. If the condition is too worse, then the company name should be changed, as a method of tactics. The products should be released with lesser prices for some period of time. The company might worry about break even point but they should keep in mind that if the people trust the company, break even point is not at all a big concern.

1) Identify the reasons behind getting bad name for company.

2) If any company gets a bad name in present business environment, it is very difficult to recover. It may take very long time to recover.

3) So, for any company to get rid of bad name its better to change name of company and make sure that mistakes should not be repeated.

4) Customer Satisfaction should be main objective of the company. Manufacture the products with best quality and market the products with good prices.

5) Give good advertisement for the popularity of the product.