Digital India: Whom Does it Benefit?

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Nishant Chaudhary said:   3 years ago
In 2015, the Government of India launched a massive campaign named "Digital India". This was done to make the government services accessible in various parts of the country. The main aim was to improve access to technology to the people of the country. The government worked on improving internet connectivity and made sure that it was easily accessible to the remote and rural parts of the country. One of the initiatives included a plan to connect the rural parts of the country with high-speed internet.

Digital India was launched on 1 July 2015, by the current Prime Minister of India Narendra Modi. The campaign drastically boosted the use of electronic services and products. The project is run by a Government entity called Bharat Broadband Network Limited (BBNL).

Objectives of Digital India:

The massive campaign is divided into three parts which hope to achieve the following objectives:

A stable, secure digital infrastructure connecting every part of the country.

Easy access to online government services (e-Governance).

Digital literacy of the masses:

The government of India wanted the rural public to make use of the internet and offer them access to various services online.

Digital Infrastructure:

With a population of over 130 crores, India is the second-largest populated country after China. The actual meaning of digital infrastructure is in reference to platforms where the citizens of the country will have a digital identity which will allow them to access government services easily. Under this initiative, almost all services are made available online such as managing a bank account, long-distance learning, signing up for various government portals, storing documents digitally, etc.

The project is also working on providing high-speed internet access to all the rural parts of the country. This will help them reap the benefits of the hundreds of project the government runs.


Digital India has introduced a large number of government services. Some of them are:.

A platform where people share inputs and ideas on the administration's policy and the overall governance. This is introduced so that citizens can actively participate in the process.

Digital Attendance:

In an effort to keep records of government employee's attendance, the initiative was launched in Delhi and made use of a Biometric System to mark the employee's attendance.

UMANG (Unified Mobile Application for New-age Governance):

It is an application developed for all mobile platforms and even works on feature phones. Available in multiple Indian languages, the application allows people to access services such as tax payment, railway ticket booking, education portals, a digital locker and a biometric identification system called AADHAR.


This is an application that provides access to various hospital services such as online lab reports, payment gateway, book an appointment etc.


It is a service which allows the registered citizens to digitally sign a document using their AADHAR cards as a means of authentication.


A digital locker which helps citizens store all their government documents digitally. It is a cross-platform application developed to work across various branches of the administration. Since the documents are authenticated by the government itself, there is no need for citizens to carry a physical copy.

Digital Literacy:

This is a huge step undertaken by the Government of India to let rural people make use of the internet in order to improve the overall quality of life. A majority of the rural population did not have internet access until 2015.

The Prime Minister of India, Narendra Modi also undertook an initiative to make rural households digitally literate. The massive 2, 351. 38 crore project is an effort to cover approximately 6 crore households under its umbrella. The project, executed by a body known as PMGDisha (Pradhan Mantri Gramin Digital Saksharta Abhiyan) , is hoping to achieve its target by the end of March 2019.

The impact of the Digital India project:

Digital India has a profound impact on people from every aspect of society. The campaign has had a positive impact on the life of the individual as a whole and has contributed to the progress of the society as a whole.

There are hundreds of programs under Digital India. One of the plans is aimed at creating 28, 000 BPO jobs throughout the country and set up a "Common Service Center" in every gram panchayat.

This will also enable the government to generate thousands of IT jobs since Digital India will require individuals to help establish the platform as well as introduce a new wave of the young population to the digital revolution.

Till now, Digital India has connected more than 250, 000 villages throughout the country. Every village covered, now has access to high-speed internet provided by a government-owned telecom called the BBNL.

The Indian Government also undertook 11 technological initiatives including boosting the volume of digital payments by encouraging several payment platforms such as PhonePe. It also encouraged the RuPay platform, an Indian company competing with the likes of MasterCard and Visa.

The Prime Minister said that if people start using RuPay, it will directly benefit the country. Since the infrastructure was not present at the moment, IT companies started hiring more people in order to develop one.

The campaign also led to an enormous decrease in the amount of black money people had. Since everything will be done digitally, many people came under the tax radar and as a result, a significant portion of the black money in the market was traceable. This led to a sudden increase in the revenue collected by the government in the following year.

People from all over India can now directly engage with a large number of government agencies from the comfort of their homes. For example, in the past, people used to travel for hours on end just to get to a hospital to realize that their doctor wasn't available.

The rural part of India, which constitutes a majority of the population suddenly found themselves interconnected, directly benefiting millions of lives. Farmers can now intercommunicate and get help from the experts on a range of variety of subjects.

Digital India- Success or failure?

Digital India is a work in progress in the truest sense. Though the project has surely made an impact on the common people of India, much of the work done is either inadequate or unsatisfactory at some level or the other.

However, the number of internet users in India has increased to a whopping 500 million users in the year 2017. Suddenly, the country has the highest rate of newly added monthly users, contributing almost 10 million people every day.

Surely, the government initiative has done much work in laying out the groundwork to a technologically advanced country, but the lack of awareness, literacy and infrastructure is getting in the way. The government hoped to cover more people under the umbrella of the scheme, but some parts of India are still unable to use the technology due to various reasons such as lack of resources or understanding.

The project can be considered to be successful in general terms but still remains a failure in the broader sense. Of course, campaigns like these take years if not decades and Digital India is still in its early stages.

The government is actively pushing the project and announced in the 2019 Union Budget that they will be working towards a $5 trillion digital economy in the near future.

Thank you.

VIJAYAKUMAR said:   5 years ago
Digital India is a programme to transform India into a digitally empowered society and knowledge economy. Here's a look at the benefits that the programme promises to bring to the nation.

By 2019, 2.5 lakh villages will have a broadband connection, with the added feature of phone connectivity.

Related posts.

The imports will turn zero as India will have a staggering 400, 000 Public Internet Access Points.

Over 2.5 lakh educational institutions including schools and universities will have wi-fi facility.

The most telling impact will be on increasing skills and job prsopects. It is estimated that by 2019, about 1.7 crores young Indians will have proper training in IT, telecom and electronics.

This will lead to 1.7 crore jobs directly and the resultant economic upsurge will add another 8.5 crore jobs.

The total impact will be more than 10 crore jobs for Indian youths in about 4 years from now.

India will become a world leader in IT interface with e governance and e-services getting maximum exposure. Indian firms will gain internationally with their expetise in IT use in services like health, education and banking.

The vision of Digital India is centred on three key areas. The first benefit will be the availability of utilities to citizens.

Digital Infrastructure will deliver the services, like banking and access to a service centre at the doorstep of citizens with the help of high-speed internet.

The second vision area focuses on governance and services.

Across departments and places, the digital movement will bring everything on the screen of their devices, in a sense in their own hands.

Services will be available in real time to the people, cutting across the red tape and other hindrances. It will also increase the use of cloud services and enable citizens to receive their due just it from cloud services.

Similarly, it will increase the ease of doing business in India and also the benefit to complete the financial transactions without having to set foot outside the home.

The third vision will empower citizens digitally.

The digital revolution will be of immense benefits to the citizens as digital resources, like documents will be easily available on the cloud, making access easier and fast.

Further, the services would be more friendly as they would be available on the native languages, making the reach comprehensible and vast.

So Digital India is all set to transform the country into a nation where things will move fast and will move in the direction people and citizens would want.

According to my point of view, Digital India is the best step taken by the government of India. It is benificial for all those who are using mobiles. The most benifits of digital India is on our environment the paper work is less which leads the cutting tree. We don't to stand in bank queue for hours. We can easily pay someone by single clicking it saves our time and money.

Digital India will be beneficial for particular individuals initially.

1) it will be beneficial for the general public which has to wait for basic requirements.
2) it will help every division of society as it reduces the chances of corruptions.
3) It will be beneficial for the future feet of the country as it provides basic net access and information of various fields easily and with less time loss.


1) It's still not accessible to every individual of society.
2) Many steps still required to get it more approachable to corners of the country.
3) Schemes should be run to motivate it's uses.
4) People should come to know about its benefits.

Digital India is a major step towards saying bye bye to the long lines and getting information in hands just a click away. This is a good way of being informed and hence eradicates the mediator who are often required to be bribed in order to get information. The three major goals of digitalization of India include:

1) Development of a secured and stable online infrastructure.
2) Delivering government services digitally.
3) Achieving universal digital literacy.

Henceforth, the following communities will benefit from digitalization:

- The people living in rural areas will get internet connectivity and along with training which can help them to keep updated with monsoon forecast, government policies, etc.
- People living in crowded cities where they have to wait in long lines to get their work done.
- Indian government because of the access to online free resources that can help people establish business and learn new things ultimately catalysing economic growth.
- MNC's and other companies who sell their product through online shopping sites like Amazon.

Hence, digitalisation is a great step toward the development of modern India.

RISHABH said:   3 years ago
Let's see what it is all about.

Digital India is an initiative by the Indian government to get India digitalized. To make everybody rely on the internet and to do most of the work is possible, payment through the internet and sending some crucial data to others quickly, as well as getting their government ids and other papers digitally.

So the main focus of the government is on these three aspects :

i. Development of stable and secure digital infrastructure

To get digital what a country needs is an infrastructure to have fast speed internet in cheap. So infrastructure related to it must be developed. Also, it must have other facilities like money transfer so the internet must be secured.

These are aspects within it :

---- High-speed internet as a core utility
---- Cradle-to-grave digital identity
---- Participation in digital & financial space through mobiles & banking
---- Easy access to a Common Service Centre (CSC)
---- Shareable private space on a public cloud

ii. Universal digital literacy.

India cannot become digital until everybody knows how to operate the internet and computers. So a great initiative by the government took is UNIVERSAL DIGITAL LITERACY. Here the government aims to make at least one member from each home to get digital literacy. The program is free.

iii. Deliverance of government services digitally

Now, if we have internet, we are ready to dive into the digital world then why the government should remain behind; after all, it was what the government wanted and what today's societies need is. So the government is now ready to provide every essential document, announcement through the internet, via youtube ad or official news channel through Rajya sabha tv and otherways.

So all this is what the government wanted. Isn't it? Now what? What are our benefits? What do we lose by it? Let us discuss this.

Advantages :

1. Today, a large population has internet. So we can connect with whom we want.
2. We can find our lost ids on the internet in seconds.
3. We don't have to waste time in long queues in the railway station, banks, ATMs, etc. to book ticket, transfer cash and withdrawing money.
4. If we don't have money, no problem. UPI to the rescue. Every seller has UPI now.
5. It is true that everybody now has their mobile phone with them. Now you won't have to carry documents from one place to another because now you can have it on your phone, and if needed, you can get its hardcopy anywhere.
6. People are getting digital literacy for free through government schemes. Now, one will learn, and they will teach their family members.
7. This reduces paperwork as well, (sigh) trees will be saved.

Disadvantages :

Jobs cut will occur. Unemployment will increase.
Personal data is with the government. We don't know when they can sell our data.

So is it good for us? It seems to be good until unless our data is not purely safe. It must be out of reach from everybody. it must be private such that even the government or even our parents can't have it. If it is not that safe, no matter how digitalized the world gets, the insecurity will always prevail in public. You must study about Edward Snowden. You will find something to ponder upon.

Thank you.

Gopal Ji Sharma said:   10 months ago
Digital India is a great initiative Supported by our Prime Minister Shree Narendra Damodar Das Modi Ji in almost every speech delivered by him.

When we talk about its benefits then we have many points in every aspect.

Like Online Education.

* Online Complaints System (FIR and many).
* Online Banking and Payments systems.

And Social Interaction and Overall Development etc.

When we talk about Education then we all are familiar with the fact that earlier it was very difficult to become a graduate not only because of social differences but also because of fewer study materials and few teachers and educational institutions and now in every house, we have a graduate because these days Education has become easy with MOOCs and ICT. We all have a smartphone and many study materials available online also we have some educational initiatives like SWAYAM PRABHA which have made education available to all of India in different languages broadcasted on televisions. When we talk about its benefits then we can say that the rural sector has been influenced a lot.

Similarly, Online complaints systems like FIR and other types of complaints have made it easy to interact with the government Even though I have my own experience with it. As we know when we are rich there are many to help us but very few are there for the poor one. Actually, I got my Ration Card seized by my Ration provider then I did a complaint on UPGovt official site for Ration. Then just before 1 week my Ration provider got a shock and started calling me and persuading me to come and have a ration and to take my complaint back. Earlier I tried to communicate with other authorities but couldn't resolve my problem but the online complaints system made it easy for me. So we can say that these are very beneficial to save our time without vising locations and requesting those authorities to consider our complaints, we can simply make complaints online and now we have an online FIR system too in legal aspects.

Digitization has made it easy to go cashless anywhere we want without any fear of physical harm and theft as well as we can make payments for electricity bills, and LIC premium payments with the help of net banking. Now, we don't need to go and make a line to withdraw money for any kind of payment. Now we can simply pay.

Anywhere and anytime in a few seconds. But there are few technical so we have cyber crimes etc but also helpful in detecting people's income and hence made it easy for income tax authorities to track people's transactions.

Social interaction and communication systems had made it easy to interact globally through various social platforms and people get to share their thoughts and opinion on different kinds of issues which helps us be more productive and thoughtful with an open mind. It plays a key role for a democratic country like India in criticising govt for its works.

When we talk about its benefits then we have a huge list of benefits to all Indians but had been the most beneficial to especially the rural part of India in crossing the continuum between rural and urban towards urbanization.

Thank you.

Aksha Bajpai said:   3 years ago
Greetings to all.

Digital India is boon for the country. India becomes the second country with the maximum number of internet users. It's benefitting the entire nation. There are always exceptions but more or less it's a blessing. It facilitates with various easy applications. India is going cashless helping people to prevent the spread of COVID-19. The Internet has become necessary with the spread of the virus COVID-19. It reduces physical contact. It's helping people to work from home during this pandemic. Digitalization in India is an advantage to the following categories of people:.

I) Farmers: They learn better ways of growing crops and know the market rate of grains. They save themselves from getting fooled by tradesmen.

II) Teachers and Students: They are giving and getting education online which makes it easier and saves time of traveling. Teachers and students are getting time to spend time with their families.

III) Corporate world: Digitalization has made holding meetings easier using group video call platforms and again work-from-home feature, makes them spend time with families.

IV) Celebrities: For the first time in their life, they are getting to know and spend time with their families, celebrating festivals with a free mind and giving time to their children fully.

V) Toll tax department: NHAI introduced 'fastag' which reduces physical contact while paying the road tax and saves time.

VI) Shoppers and Sellers Online: Pandemic came with a vast increase in sales of online shopping which helped the economy in some way.

VII) Housewives: They are getting a chance to learn and do courses.

Everything has it's bad side so as digitalization. Digital India has got the following disadvantages:.

I) Reduced Face-to-Face-meet: People are not able to share their feelings and getting depressed since everything is going online.

II) Students Learning process: Students are not able to concentrate for long since it affects eyes and Online they are getting just bookish knowledge whereas going to school, they learned practical skills.

III) Health Problems: People sitting at homes in front of laptops are developing fat and becoming hefty. Children are more interested in video games and not preferring physical games.

IV) Radiation: People are getting exposed to a lot of radiation released my phones and laptops.

V) Online Education: Students are free to not pay attention since online nobody can beat them. So, some of the students are taking advantage of it by sleeping during online classes but pretending to be there.

So overall we see that it's 2020, the world is becoming better in terms of technology which will obviously have some health-related cons. We can happily ignore such disadvantages by regulating the use and appreciating the ease which the technology is creating. We must thank the scientists and engineers who develop such beautiful devices which make our lives easy.

Thank you all.

Aishwarya Sahu said:   3 years ago
So first whom does Digital India benefits.

In my perception, the areas where it benefits people are:

1. Banking Sector- It benefits both people and employees in the banking sector by making most of the things online. Like money transactions, changing one's credentials, applying for loans, and many more.

2. Agricultural sector- India is an agricultural-based economy. And awareness farmers matters the most as these people are less educated but contributes the most. They are able to learn schemes meant for them, able to see the weather for casting, technologies in agriculture, and even debt for their crop before farming and money after selling crop gets deposited in a minute.

3. Service Sector - All kind of service sector now uses technology for providing better services like online ticket booking, online application for driving license, Aadhar card, PAN card, online tax submission, and many more.

4. Students - Now everyone owns a smartphone every student can learn from online portals for free. Even nowadays we have an option like distance learning. Professors and students all around the world are connected.

Through a small gadget in our pocket.

5. Physically Challenged - The online shopping sites, online food delivery apps, and even in some cities few supermarkets provide the facility of home delivery of groceries, fruits, and vegetables. These are a great relief for physically challenged people.

6. Every citizen - As in India, we know corruption is the biggest evil. Digitization is a great initiative to bring transparency. So now every transaction is counted making less black money. A number of applications and sites dedicated to great ideas like buying and selling preowned things, e-commerce sites, and many more bringing sellers and buyers in direct contact.

There is a concept of public fundraising in which a person urges the public to contribute money for some disaster management, pandemic, NGOs, orphanage and sometimes for themselves also. And we are being the more fortunate can donate them just by one click.

There are a lot of benefits Digital India is doing and to a lot of people but now the question is whom does it not benefit.

So the answer is all the people who do not know how to use technology properly and having inadequate resources like not having good internet connection are the ones who are not taking advantage of this property. The government distributed mobile phones to encourage digitization but is unable to provide them good internet connection and also people who are not many experts in this (basically villagers, illiterates, and mentally challenged) are not able to identify frauds. So this increases cyber crimes hence again discouraging people.

Aerogi said:   3 years ago
I think it will be befitting to look at digitalization from the perspectives of the different demographic groups of the nation. Primarily these constitute the children, the youth and working class, and the senior citizens. For the children, digitalization has had a significant role in opening doors for unrestrained information. This has a revolution in terms of education, post-pandemic times. While the education system still continued to run on the traditional chalk-talk-exam pedagogy, the pandemic has forced the educators to look at it from a different perspective. Since information is now at the tip of your fingers, examinations that test one's memory either need to adopt a different approach or consider getting scraped. Hence exam pedagogies are now evolving to test children on other aspects such as comprehension, creativity, research and critical thinking which previously remained under the hood. Digitalization has also enabled learners to set their learning curves as per their needs-some require steep ones while some others require a gradual growth. Websites like Coursera and EdX have also opened courses free of cost, giving access to varied topics of learning to everyone in the world with the internet. Such globalization of learning, though in existence previously, has risen to the limelight especially during the times of the pandemic. Consider other aspects of a child's life, everything from entertainment to education is now encapsulated with the internet and a device to access it. Hence it becomes the world for him/her.

Coming to the working class, digitalization has enabled them to live a hassle-free, tailored-to-comfort flexible work-from-home life cutting costs and time of travel. It has also opened a degree of flexibility to work reducing stress to a large extent. Breaking for lunch after a morning's work is now common in households for people working from home. Clearly people can spend much more time with their families and live a more wholesome life. Digitalization has also enabled certain industries to run despite the pandemic which is an important aspect considering the declining job market.

For the senior class, digitalization has had little impact considering their difficulty to adapt to the new technology. Nonetheless, a certain portion are comfortable with smartphones and the internet. Inevitably they seem to encounter some complication or a problem that needs the assistance of the younger generations to get their experience going smoothly with tech. However, they are now able to communicate with their children long-distance and still stay connected. They are able to better monitor health once they know how to use resources online.

Nikhil Lekhra said:   3 years ago

Digital India is the adoption of various technologies like computers and ICT in public interest activities like Banking, Offices, education, etc. , intented to make the system more efficient and transparent.


As opposed to the traditional pen and paper work, digital working is more efficient, faster, transparent and user oriented. Also the scope of its impact is wider than the traditional methods as the travelling costs, setup costs, etc. , are cut in the first place, and in the state of art technologies no human intervention is needed as technologies are becoming smarter day by day.


This digital transformation is a great change and as people are always reluctant with change, so this will also take some time to gain trust of people. More importantly, it is basically aimed at the people living in remote areas and places which have very less accessibility because most of the people who are living in towns and cities were still fine with the traditional methods as they had access to the facilities.


Education Sector - Students are the one's who are getting benefited the most. Gone are the times when you needed to go to USA/UK to study cutting edge technologies. Everything can be accessed just from anywhere.

Banking sector : No need to go to bank for money transfer or EMI payment or even taking Loans.

Agricultural sector: Farmers can directly connect with e-commerce companies and their stocks can be sold at a much higher price than earlier.

Social Media: Connect anywhere in the world, learn something from them and make friends.

There are many other impacts of DIGITALISATION:

Challenges and some solutions:

1. Internet Facility is not available everywhere, only around 40 per cent of people in India use the Internet.

Solution: before DIGITALISATION, there should be a discussion on how can we make internet available throughout India at an affordable price plus how less costly mobile phones or dedicated devices can be made, because, without it, the process is just a fake concept.

2. Trust: Indians still don't trust online sources for many reasons such as Fraud, etc.

Solution: The main problem is Digital Intelligence, people don't know which sites to open so that their data is safe and secure. This is prevalent mostly in Teenagers and the old generation. Timely online or offline digital Intelligence programmes which make people aware of the internet, its potential threats and security issues should be there. Otherwise, a digital attack (cyber attack) is just as easy as it could be on a digitally illiterate population.

Thank you.

Rajat Jain said:   3 years ago
First, let's understand what is Digital India. Digital means conversing of many offline things to online and doing many paperwork, monetary transactions etc. over the internet or through the internet". So India was far behind in the race of Digitalization and we were lacking & backward too in various things. But now this is the dream of our honourable PM Mr Narendra Modi to make India a digital India. This campaign was started in the year 2015.

But there are some pro and cons to this project.

1. It will facilitate most of the offline paperwork.
2. It will reduce the time of the workers as well as of the public.
3. No need to stand in a long queue and wait for hours to make bill payments.
4. It helps us to make payment in an easier way. No need to carry hard money and plastic money, no need to carry chiller to buy anything.
5. Digital payment helps us to carry a big amount without any fear of theft. Our money is always safe and secured on the form of soft money.
6. We can always be in touch with our far located relatives.
7. We can send money from one place to any place within seconds by using our mobile phone.
8. It's also saving the trees as lesser the paperwork will be in education, in government offices or on other sectors, lesser will be the deforestation.
9. During Covid-19 period, digital India is playing a crucial role in many ways like online study, online shopping, online transaction, online marriages function etc. When people are not allowed to step out of the home, most of the people are working from home because of this Digitalization.
10. Uneducated people can also get their work done through others.
11. Today smartphones are also not so expensive. most of people can afford it.
12. It will help India to get the recognition on a global platform.
13. Digital India would also attract many foreign companies to invest in India.

1. Uneducated can't use the digital mode.
2. Most of the people can't afford the smartphones and net recharge too.
3. Govt. need to aware people to use the digital model and its benefits.
4. In Digital transactions, there are always High chances of fraud.
5. Many black hat Hackers are there to steal any sensitive information.
6. it will affect employment as Digitalization will reduce the workforce.
7. Sometimes people do face the net speed issues, server issues.


Digital India can be proved as a blessing for the country if adopted and executed in a proper way. It would benefit to the large population of India.

Smita said:   4 years ago
Hello everyone.

Digital India as the word itself suggests means India as a digitalized country. Our country consist of all types of people- employed, unemployed, lazy, active, young, old, poor, rich, etc. According to my point of view, rather than listing out merits or demerits of digitalization, we must find out how it reaches to all of us.

It helps all groups in the following way:

1. Employed - An employed person now need not to worry about carrying cash in hand. Digitalization has made it easy to carry cash in a phone. Payment methods are now simpler and secure.

2. Unemployed - An unemployed person has now a vast opportunity to find a job by easier means. Many online sites provide a job according to your specifications. A number of government initiatives help you find a fine job.

3. Lazy - A lazy person just wants to get their work done at their place without standing in long queues.

Digitalization has made things easier like from ordering food online to buying groceries online, from making your documents to getting them altered. Everything has been made simple and quicker.

4. Active - An active person helps India make more digitalized, they at the moment share the things they see around themselves. Many issues have been brought to notice through the help of social media.

5. Young - The young generation knows very well how to save time. Being among one of them I can say that we know how to up bring our country. From using Paytm to Zomato we know how to make use of the internet as well as to generate employment.

6. Old - It has been easier for old people to get their work done. Now, they don't have to stand in long bank queue lines to deposit/withdraw their cash. The amount of their pension now gets automatically deposited in their bank accounts.

7. Poor - A number of government awareness programs have been started to make the illiterate people aware of the changes happening around them. Its easy for the farmers to know the actual price of their crops and compare it digitally. A number of schemes have been launched to help poor people by opening their bank accounts at 0 balance, aadhaar card centres are now open in numbers to help them at any time.

8. Rich - Rich people can now see the market happenings which change at every second anytime they need. Filing their tax returns have now been easier through the help of Filing return Online.

Look, people, the government has done their work now it's our time to make our country developed.

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