Current Affairs - Technology - Discussion

Razorpay introduced an artificial intelligence platform known as Agent Studio to transform how businesses manage payment infrastructure. The platform is built on Anthropic’s Claude Agent SDK and enables companies to automate several payment-related operations using AI agents. These agents can intervene when customers abandon purchases, initiate conversations to encourage payment completion, and integrate with platforms like Shopify, Shiprocket, and WhatsApp to access customer and transaction data. The system also supports a no-code tool that allows businesses to create custom AI agents by defining tasks in plain language. Additionally, Razorpay launched an Agentic Experience Platform that allows payment operations to be handled using natural-language commands.