Current Affairs - International - Discussion

IndiGo Airlines ranked 103rd out of 109 in the 2024 AirHelp Score report, placing it among the worst-performing airlines globally. The ranking considers factors like customer claims, on-time performance, and passenger feedback. However, IndiGo has disputed the findings, citing concerns about the report's methodology and transparency, particularly regarding the sample size from India. Despite this ranking, the airline maintains its strong reputation for punctuality and customer satisfaction, as supported by India's Directorate General of Civil Aviation (DGCA) reports.