Current Affairs - Finance - Discussion

Gnani.ai collaborated with Razorpay to introduce an innovative agentic AI collections platform that enables customers to complete UPI payments during live calls without disconnecting or switching to external links. The platform combines Gnani.ai’s advanced AI systems, capable of handling over 10 million calls daily, with Razorpay’s Model Context Protocol (MCP) server to create a seamless, real-time payment interface. This deployment represents one of India’s first production-level uses of autonomous AI agents executing financial transactions, significantly enhancing operational efficiency for enterprises in sectors such as BFSI, telecom, utilities, and e-commerce.