Current Affairs - Banking - Discussion

IndusInd Bank announced that it has launched a pilot WhatsApp enterprise solution to communicate with its customers. IndusInd Bank's message service on WhatsApp is being rolled out to customers in phases, wherein customers can save the official WhatsApp number of the bank and initiate conversation. There will be a two-way communication with replies to customer messages seeking basic banking services. The customers of IndusInd Bank will now be able to check balance, obtain mini statement, check reward points as well as update of Aadhaar through WhatsApp.