Exercise :: Banking - Latest Current Affairs
- Banking - Latest Current Affairs
| 1. | Which of the following has launched a Complaint Management System to improve customer experience in timely redressal of grievances? |
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Answer: Option C Explanation: The Complaint Management System (CMS) is a software application launched by Reserve Bank of India on its website. It will be used for lodging complaints against banks and NBFCs with a view to improve customer experience in timely redressal of grievances. Customers can lodge complaints against any regulated entity on the platform. These complaints will be directed to the appropriate office of the Ombudsman/Regional Office of the RBI. The RBI is also planning to introduce a dedicated Interactive Voice Response (IVR) system to track the status of complaints.
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| 2. | There are how many Deputy Governor in Reserve Bank of India? |
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Answer: Option C Explanation: The bank is headed by the governor, currently Shaktikanta Das. There are four deputy governors BP Kanungo, N. S. Vishwanathan, Viral Acharya and Mahesh Kumar Jain. Two of the four deputy governors are traditionally from RBI ranks and are selected from the Bank's Executive Directors. (Viral Acharya resigned recently).
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| 3. | Who is the chair person of SBI (State Bank of India)? |
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Answer: Option A Explanation: Rajnish Kumar, the senior most of the managing directors at State Bank of India (SBI), is the 25th chairman of the country's largest lender, who succeeded Arundhati Bhattacharya, as the chairman.
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| 4. | Competition Commission of India (CCI) approved the merger of the Indiabulls Housing Finance with which of the following bank? |
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Answer: Option C Explanation: Competition Commission of India (CCI) approved the merger of the Indiabulls Housing Finance and Lakshmi Vilas Bank. Lakshmi Vilas Bank is going to merge with Indiabulls Housing Finance. A share swap deal with intent to create a combined entity with a larger capital base and wider geographical reach. After the merger, Indiabulls Housing Finance will get access to low cost deposits. A geographical diversification and expanded client base and cross selling opportunities.
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| 5. | When was the central bank of India, the RBI got nationalised? |
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Answer: Option A Explanation: The Reserve Bank of India was nationalised with effect from 1st January, 1949 on the basis of the Reserve Bank of India (Transfer to Public Ownership) Act, 1948.
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