Current Affairs - Banking - Discussion

Suryoday Small Finance Bank has strengthened its digital banking capabilities by adopting an AI-powered Video KYC solution developed by HyperVerge. This advanced technology enables faster and more efficient customer onboarding while ensuring adherence to regulatory requirements. By leveraging artificial intelligence, the bank has been able to significantly improve agent productivity, allowing more verification calls to be completed each day without increasing operational costs. The initiative supports scalable growth, maintains high verification quality, and enhances customer experience, reflecting the bank’s focus on innovation and technology-driven transformation in the financial services sector.