Current Affairs - Banking - Discussion
Discussion Forum : Banking - Latest Current Affairs (Q.No. 1784)
1784.
Which among the following launches AI enabled Electronic Live Assistant (ELA) for customer support and interaction?
Answer: Option
Explanation:
SBI Card, the country's second largest credit card issuer, announced the launch of ELA' (Electronic Live Assistant), a virtual assistant for customer support and services. It is designed to enhance customer experience by providing relevant and instant responses to customer queries. Additionally, Customers can communicate with ELA in conversational language. The virtual assistant is currently hosted on the SBI Card website and will soon be integrated on the mobile app as well.
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