Current Affairs - State - Discussion

Telangana Police introduced an innovative QR code-based citizen feedback system to improve transparency, accountability, and public satisfaction in its services. The system gathers feedback on services like FIR registrations, traffic e-Challans, petitions, and passport verifications through QR codes and a dedicated call centre. Promoted with posters in police stations, this initiative is managed by the Centre of Excellence for Cybercrime Investigation and Digital Forensics (CoE-CID), reflecting Telangana's commitment to citizen-centric policing.