Current Affairs - Business - Discussion

Policybazaar launched the Claim Kavach programme as a customer-focused initiative aimed at reducing the complexity involved in motor insurance claims. Through this service, Policybazaar offers step-by-step guidance, assigns a dedicated claims manager, and provides a 24×7 helpline to support customers throughout the claims journey. The programme assists with claim filing, documentation, and coordination with garages and surveyors while promoting a digital and hassle-free process. Additionally, Policybazaar has an escalation team that intervenes in cases of delays or disputes by working closely with insurers, thereby improving transparency, efficiency, and customer confidence in claim settlements.