Current Affairs - Business - Discussion

Tata Consultancy Services (TCS) has partnered with Kuwait’s Jazeera Airways to lead a comprehensive AI-driven digital transformation. This initiative aims to enhance the airline’s digital ecosystem by upgrading its website and mobile applications, as well as implementing an AI-powered chatbot to improve customer engagement. TCS will also deploy a retail ancillary platform and a unified payment gateway to boost operational efficiency and drive bookings. The collaboration is focused on delivering a scalable, personalized travel experience while modernizing the airline’s overall digital infrastructure, showcasing TCS's capabilities in leveraging advanced technologies for business transformation.