Current Affairs - Business - Discussion

Tata Communications has partnered with Cisco to offer enterprises a secure, fully-managed, multi-channel, intelligent and cloud-based Cisco Webex Contact Center solution. This joint offering is an end-to-end managed solution and gives contact centre users a seamless user experience across up to 150 countries on the back of Tata Communications' global network. The solution will allow for simplified licensing; pre-deployed hardware and software with integrations to workforce optimisation.